Caller basics
Name, callback number, new or existing patient status, preferred windows, and the reason for calling.
Dental Voice Intake Pilot
A calmer front desk backup for missed calls, after-hours requests, and intake notes.
This sample shows what JVT can build for a dental office before touching live patient data: an AI-disclosed intake path that captures the call, avoids medical advice, and hands staff a clean packet they can trust.
What It Produces
A structured packet the front desk can act on.
Office-ready summary
Plain-language request type, urgency flag, insurance question context, and missing fields for staff.
Safety boundary
What the assistant refused to answer, what staff should review, and what should be escalated.
Synthetic Scenarios
The demo tests the calls that usually interrupt the day.
New patient call
Jordan Lee
New patient asks about a cleaning and whether the office takes their insurance. The assistant captures the request without promising coverage or booking the calendar.
- Captures preferred appointment windows
- Records insurance carrier name only
- Human callback remains the final step
Existing patient request
Maria Gomez
Existing patient needs to reschedule and asks for a Friday morning slot. The assistant gathers the request and leaves schedule changes to staff.
- Captures current appointment details if volunteered
- Flags preferred callback window
- Does not cancel or move the appointment
Urgent boundary
Anthony Brooks
After-hours caller reports tooth pain and asks what medication to take. The assistant does not diagnose or recommend treatment; it captures the message and routes it as urgent staff review.
- Tests emergency and medical-advice guardrails
- Routes severe symptoms to approved emergency language
- Creates a high-priority callback packet
Pilot Boundaries
Useful automation without pretending to be a dentist or receptionist with authority.
The first version is intentionally narrow. It can answer with approved office language, capture details, and create packets. It should not diagnose, recommend medication, confirm insurance coverage, finalize appointments, or expose patient records.
Paid Pilot Shape
Start with one phone path, three synthetic calls, and one staff handoff.
The current pricing test is $750-$1,500 for a synthetic pilot and $300-$900/month for managed support once live-call scope is approved. The first version proves the workflow with fake callers before any real patient data, phone number routing, or scheduling integration.